What Information We Hold and Why
When you create an account, we collect the details you provide — your name, contact information, and any identity verification documents required for wallet-linked payments. Payment activity through bKash, Nagad, and Rocket is logged to process transactions, resolve disputes, and meet any reporting obligations that apply
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in your region. Device data — browser type, IP address, and session timestamps — helps us detect unusual access patterns and keep your account secure. We also collect usage data: which pages you visit, how long sessions last, and which account features you interact with. None
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of this is sold to third parties for marketing. We share data only where the law requires it or where a payment processor — such as the operator behind your bKash or Nagad transfer — needs it to complete a transaction. Retention periods vary by data
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type: payment records are kept for the period required by applicable financial regulations, while session logs are held for a shorter window. You may request a copy of your stored data or ask us to delete it, subject to any legal hold obligations. Availability of our
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service depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.